Shipping & payment
Sample template – not legal advice. Have it reviewed and adapted by a lawyer before use. All company details are fictional.
Sample template for the "Stille Räume" demo store. Not legal advice, fictional details, have it reviewed before use.
Shipping costs
| Destination | Method | Cost | Delivery time |
|---|---|---|---|
| Germany | DHL parcel | €4.90, free from €50 | 1–3 working days |
| Germany | DHL Express | €9.90 | next working day |
| Austria | DHL parcel Europe | €7.90, free from €50 | 2–4 working days |
| Netherlands, Belgium, Luxembourg | DHL parcel Europe | €7.90 | 2–4 working days |
| Switzerland | Post, duty paid | €14.90 | 3–6 working days |
| Freiburg | Click & collect | free | usually within 2 hours |
Orders received by 2 pm on working days ship the same day. Live plants ship Monday to Wednesday. We pack without plastic, using recycled paper and cardboard.
Payment methods
- PayPal
- Credit card (Visa, Mastercard) and Apple Pay
- Klarna (invoice or instalments)
- SEPA direct debit
- Invoice for verified business customers (30 days net)
Pre-orders are charged on dispatch. Gift cards can be combined with any payment method.